I prefer to call when I have questions but to use online chat is also helpful. I have already purchased goods on-line from other companies but was scared to buy drugs. Who knows what they can put in the parcel? When my package arrived I could not understand ...

Why I must buy expensive pills while I can get generics on line with delivery to my place and for considerably lower price. I am ready to accept the situation that customer support sometimes can be dull when I want to trace my order.

People living with conditions include heart problems, stroke risks, eye infections and bipolar are unable to get hold of the drugs they rely on.

The scheme encourages staff and families to seek an urgent second opinion if they fear a patient's condition is worsening.

Ministers say the new law in England gives power to local people who want to help others.

A new scan technique could spot areas of endometriosis missed by conventional scans, scientists say.